Lumoura™ Wellness Privacy Policy

Lumoura™ Wellness (“we,” “us,” or “our”) honors your privacy and is devoted to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.lumourawellness.com (“the Site”) and interact with our offerings, resources, and community.

Information We Collect

• Personal Information:

  When you sign up for updates, request resources, join our email list, use our contact form, or participate in offerings, we may collect your name, email address, and any other information you choose to provide.

• Sensitive Information:

  As part of our coaching, healing, and wellness services, you may choose to share sensitive personal information, including health-related data. We treat all such information with the highest level of confidentiality and in alignment with standards comparable to the Health Insurance Portability and Accountability Act (HIPAA). Sensitive data is never shared or disclosed except as required by law or with your explicit consent.

• Automatically Collected Information:

  We use cookies and similar technologies to analyze website traffic and optimize your experience. This may include information such as your IP address, browser type, device information, and usage data. Data is aggregated and does not personally identify you.

• reCAPTCHA:

  Our website is protected by Google reCAPTCHA to prevent spam and abuse. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

How We Use Your Information

We may use your information to:

• Provide and improve our offerings, services, and resources

• Communicate with you regarding updates, promotions, and relevant content

• Respond to your questions, requests, or feedback

• Analyze website traffic and usage to enhance your experience

• Comply with legal obligations and protect the security of our Site

How We Share Your Information

Your information is never sold or shared with third parties for marketing purposes.

We may share your information only:

• With trusted service providers who help us operate the Site (such as email marketing platforms and payment processors), under strict confidentiality agreements

• If required by law, regulation, or legal process

• To protect our rights, safety, or property

Sensitive Data:

All sensitive or health-related information you share is kept strictly confidential and accessed only by authorized personnel, in accordance with standards comparable to HIPAA. We do not disclose sensitive information to third parties except as required by law or with your explicit written consent.

Payments

All payments for offerings and services are processed securely through third-party payment processors, such as PayPal. We do not store or have access to your payment card details. Please review PayPal’s Privacy Policy for information on how your data is handled by their platform.

Email Communications

If you join our email list, you will receive updates, resources, and occasional promotional content. You can unsubscribe at any time using the link provided in every email.

Cookies & Analytics

We use cookies and analytics tools to collect aggregated data about website usage in order to improve our services. You may adjust your browser settings to decline cookies, but this may affect your experience on the Site.

Data Security

We implement reasonable and appropriate measures to protect your information from unauthorized access, loss, misuse, or disclosure. Sensitive data is stored securely, and access is limited to authorized personnel only. However, no internet transmission or electronic storage is ever fully secure, so we cannot guarantee absolute security.

Children’s Privacy

Our Site and offerings are intended for adults. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us and we will promptly remove it.

Your Rights

You have the right to:

• Access, update, or correct your personal information

• Request deletion of your personal information

• Withdraw consent to receive communications at any time

To exercise your rights, please contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with the updated effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us via the contact form on our Site or at [email protected].

Lumoura™ Wellness—where your healing becomes art, and your story becomes sacred.